Meet the Melody Care team
Having worked in various commercial enterprises over the last 30 years, Simon reached a stage in his life when he wanted to make a real difference to the society in which we live. Believing passionately in the importance and value of the service we provide to the elderly and frail members of our community, he has dedicated the last 10 years of his life to building Melody Care into one of the best care agencies in the area.
Director of Business Services
Helen joined Melody Care soon after it was set up in 2011. She has taken on various roles over the last ten years including general administration, staff recruitment and business growth. For the last five years, Helen was General Manager for Live-in Care Ltd (the sister company to Melody Care) where she oversaw carer recruitment and client business development. She was recently promoted to Director of Business Services being responsible for the running and maintenance of all the branches and overseeing all IT and communication systems.
Multi Branch Registered Manager Camberley & Frimley,
Farnborough & Fleet
Amanda has worked in the care sector for over 12 years and has enjoyed continued professional development for over seven years with Melody Care. Joining as a Training Manager, Amanda was promoted to Registered Branch Manager for Aldershot and Farnham in 2017. With experienced management skills at opening new branches, Amanda progressed to Business Development Manager and successfully opened a further branch in Farnborough in October 2018 and continues to ensure its success.
Director of Finance
Working in various financial roles for nearly 40 years, Suzanne moved to Melody Care in 2016 so she could work for a company that made a difference to society. She is AAT and CIMA qualified and oversees the finance department as well as supporting the management in their various roles.
Lucy started her career in Care as a professional Carer in 2010, joining Melody Care in 2012 as Care Coordinator. Since then Lucy has taken on various roles including Branch Manager for the Alton Branch and Registered Manager for Melody Live-in Care. She successfully completed her Level 5 Diploma in Leadership for Health and Social Care in 2018 and Level 2 Certificate in Awareness of Mental Health Problems (RQF) in 2020. Eager to progress her career and utilise her interpersonal skills, Lucy took on the role as Training Manager in 2021. In addition to overseeing practical training (moving & handling and first aid) for new and existing staff, she also manages the onboarding process.
Kerry Metcalfe BEM
Multi Branch Registered Manager
Alton & Bordon, Winchester
With over 19 years of experience working in the care sector, Kerry joined Melody Care over five years ago as a Deputy Branch Manager and was promoted to Registered Branch Manager for Alton and Bordon in 2017. Kerry has played an integral role in branching Melody Care further into South Hampshire with the opening of our Winchester Branch in 2020. Under her management, Kerry has seen her team enjoy success by winning numerous awards at the Hampshire County Care Awards in both 2019 and 2021. However, her biggest achievement by far, was being awarded the British Empire Medal for “services to social care during Covid-19” in the 2021 Queen’s Birthday Honours List.
Director of Operations
Jackie has worked in the care sector for 15 years. Jackie started as an evening carer and soon moved into an office role as a deputy / trainer. She has been a manager for 10 years and has held senior manager positions for the last five years. She joined Melody Care at the start of 2019 overseeing all branches and was promoted to Director of Operations in December 2020.
Quality & Compliance Manager
Having completed her BSc (Hons) in Health Care & Social Services, Aditi joined Melody Care (Live-in) as Care Manager in 2016. Further to completing her NVQ Level 5 in Leadership in Health & Social Care, Aditi was promoted to Registered Care Manager in 2018. Returning from her maternity leave, Aditi moved into the role as Quality & Compliance Manager. Working across all branches, she supports the managers with all aspects of regulatory compliance, correctly following CQC guidelines. This includes carrying out regular audits, ensuring accuracy of records and Databases and ensuring that all branches are using the tools available to maintain, update and monitor their compliance to a high standard.
Registered Branch Manager
Aldershot & Farnham
Caroline has worked in the care sector for 32 years. Caroline started as a carer for the NHS and worked with Adults with Learning Disabilities and Mental Health, and progressed to management. Caroline left the NHS after 29 years and is now an experienced Registered Manager for several years and joined Melody Care in 2019.