Onboarding & Training 

We aim to make the recruitment process as easy as possible and support you every step of the way. A member of our Melody Care Recruitment Team will be in contact with you once you have completed the online registration form and they will talk you through the process – from interview to starting work at Melody Care. 

At Melody Care, we want all our staff members to develop and grow in a safe, caring and positive environment. 
Training & Development

Submit Registration form

After reviewing your application, a member of our Recruitment Team will be in touch for an initial chat and to arrange an interview.

Interview

Once you have discussed your requirements with our Recruitment Team, an interview with one of the Care Management Team closest to where you live may be arranged.

DBS & References

We carry out our own DBS check, which can take between 24 hours and up to six weeks. We endeavour to complete this process as quickly as possible to speed up the recruitment process. However, if you are on the DBS Update Service, we just require your last name, certificate number and date of birth.

Induction Course

The Induction Course runs over four consecutive days, which you will be paid for. They are held at our branches in Winchester and Farnborough and our Trainer will be in touch with you to confirm your induction date and location.

Upon arrival you will be presented with your uniform and a Melody Care welcome pack containing a first aid kit, water bottle and PPE.

The course covers:

  The Care Certificate – adhering to the highest care standards. For more information please watch this short video.

  First Aid

  Hands on practical session – demonstrating how to safely move our clients.

There is also a 12-week e-learning module. This is carried out at home and fully supported by our Care Management Team.

Shadowing

Once the induction course has been completed, you will be shadowing one of our experienced carers as this is the best way to learn about the role. This hands-on experience will give you a chance to familiarise yourself with our openPASS system, that allows you to make detailed notes for each care call.

Start work

Our Quality & Compliance Manager will contact you a few weeks after you have started to check that everything is going okay and they can offer support where needed.

After our induction course, we want you to feel:

  Supported

  Valued

  Confident in your work

Please, don’t just take our word for it, here is some positive feedback from one of our carers…

I’ve really loved doing my training at home as it worked amazingly around my kids. All the training was so good too it was a lot to do but now it’s all done. Thank you for your support, it’s been good to know you are only a message away if I’ve needed you. 

We are always on the end of the phone on 01252 229360 or you are welcome to pop into one of our five Melody Care offices where we will be happy to answer any questions.

Career Progression

At Melody Care, you can really develop a career in care with us. Professional Carers who excel in their roles can apply for supervisory or managerial roles.

A career in care is for people who want to make a difference to the lives of others. Our clients trust our excellent team of dedicated and hard working Professional Carers. They strive to ensure our clients remain supported, helped and cared for in their own homes every day.

We look forward to welcoming you to the team!

Our recruitment process

After reviewing your application, a member of our Recruitment Team will be in touch for an initial chat and to arrange an interview. Prior to the induction course, we will follow up your references (one professional and one character reference) and carry out an (enhanced) DBS check. You may already have an existing DBS, we carry out our own DBS check, which can take between 2-4 weeks. We endeavour to complete this process as quickly as possible to speed up the recruitment process. However, if you are on the DBS Update Service, we just require your certificate number.

Induction course

The induction course runs for four days, and you will be paid. They are held at our branches in Winchester and Farnborough and our Training Manager will be in touch with you to confirm your induction date and location.

Upon arrival you will be presented with your uniform and a Melody Care welcome pack containing a first aid kit, water bottle and PPE.

The course covers:

  The Care Certificate – adhering to the highest care standards. For more information please watch this short video.

  First Aid

  Hands on practical session – demonstrating how to safely move our clients.

There is also a 12-week e-learning module. This is carried out at home and fully supported by our Care Management Team.

Work shadowing

Once the induction course has been completed, you will be shadowing one of our experienced carers as this is the best way to learn about the role. This hands-on experience will give you a chance to familiarise yourself with our openPASS system, that allows you to make detailed notes for each care call.

Quality & compliance

Our Quality & Compliance Manager will contact you a few weeks after you have started to check that everything is going okay and they can offer support where needed.

After our induction course, we want you to feel:

  Supported

  Valued

  Confident in your work

Please, don’t just take our word for it, here is some positive feedback from one of our carers…

I’ve really loved doing my training at home as it worked amazingly around my kids. All the training was so good too it was a lot to do but now it’s all done. Thank you for your support, it’s been good to know your only a message away if I’ve needed you. 

We are always on the end of the phone on 01252 229360 or you are welcome to pop into one of our five Melody Care offices where we will be happy to answer any questions.

Career progression

At Melody Care, you can really develop a career in care with us. Professional Carers who excel in their roles can apply for supervisory or managerial roles.

A career in care is for people who want to make a difference to the lives of others. Our clients trust our excellent team of dedicated and hard working Professional Carers. They strive to ensure our clients remain supported, helped and cared for in their own homes every day.

We look forward to welcoming you to the team!