Melody Care is a multi-award winning family-run business with over 10 years’ experience. We provide the highest quality care in our community, with over 3,000 client visits per week and 140 Home Care Assistants and care managers in four branches across Surrey and Hampshire.

Melody Care’s owner, Simon Carter, passionately believes in the importance and value of the service that we provide to the elderly and frail members of our community. Everyone who works at Melody Care is chosen because they believe in the same values and principles as Simon does.

Melody Care is very proud of what it has achieved since 2010, growing in both size and reputation – you only need to look at our regular feedback reviews from both our clients and their families, to see that Melody Care is continually providing the best quality of care.

Melody Care Farnborough
Melody Care brand values

Our philosophy

Respect, Kindness, Reliance

Respect, Kindness and Reliance are the core values at the heart of everything we do. Our ethos is to treat all of our clients as if they were our own family members. By doing this, we guarantee the highest level of care to all our clients.

Everyone who works at Melody Care has a strong commitment and belief that all our clients should have the same quality of care and thoughtful consideration that anyone would rightfully expect for themselves and their loved ones.

Our promise

Putting our clients first and giving them the best possible care is our number one priority. We understand that each individual is different so we make sure that we listen to each of our client’s requirements and tailor our services to their needs.

We were one of the first companies to use EveryLife OpenPASS system ensuring that everyone – clients, families and their Home Care Assistants – have instant access to the all the information on each care visit.

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Every carer I have had has been kind, compassionate and very caring. I have nothing but respect for all at Melody Care. Thank you all I could not manage without you.