Meet The Team
Simon Carter - Proprietor
Having worked in various commercial enterprises over the last 30 years, Simon reached a stage in his life when he wanted to make a real difference to the society in which we live. Believing passionately in the importance and value of the service we provide to the elderly and frail members of our community, he has dedicated the last 10 years of his life to building Melody Care into one of the best care agencies in the area which employs some of the most wonderful and dedicated carers.
Jackie Learwood - Senior Care Manager
Jackie has worked in the care sector for 15 years. Jackie started as an evening carer and soon moved into an office role as a deputy/trainer. She has been a manager for 10 years and has held senior manager positions for the last 5 years. She joined Melody Care at the start of 2019 overseeing all branches and looks forward to the continued growth and success of the company.
Pauline McIntyre - Head of Quality & Compliance
Pauline has accumulated a wealth of experience with over 25 years in the Care sector having managed a Care Home before joining Melody Care in its first set up to help to develop and manage its progress. As the company has grown so has Pauline's roles in the business - she now heads a role of Quality & Compliance ensuring the company strives to deliver the best possible care to all who use the service.
Sarah Cannon - Recruitment Manager
Sarah has an extensive background in recruitment and having worked in the City of London for over 10 years, Sarah is now in her fourth year working locally for Melody Care. Managing the recruitment across all 4 of our branches, Sarah also managed recruitment for our sister company, Live-in Care Limited in 2018. Sarah is an Associate Member of the CIPD (Chartered Institute of Personnel & Development) and qualified to Level 5 in June 2015 which allows her to bring a higher professional standard to the recruitment practices at Melody Care. In November 2018, Sarah's experience and commitment to excellent recruitment practices, helped the company achieve an award from the Surrey Care Association for Innovation and Good Practice in Staff Recruitment and Retention.
Kerry Metcalfe - Registered Branch Manager for Winchester, Alton & Bordon
With over 19 years of experience working in the care sector, Kerry joined Melody Care over 5 years ago as a Deputy Branch Manager and was promoted to Registered Branch Manager for Alton and Borden in 2017. More recently Kerry has played an integral role in branching Melody Care further into South Hampshire with the opening of our Winchester Branch in 2020. Kerry now successfully manages Alton and Winchester. Under her management, Kerry has seen her team enjoy success by winning awards at the Hampshire County Care Awards in November 2019 with Homecare Worker of the Year 2019 and Homecare New Carer of the Year 2019.
Amanda Marsh - Business Development Manager & Registered Branch Manager, Farnborough
Amanda has worked in the care sector for over 12 years and has enjoyed continued professional development for over 7 years with Melody Care. Joining as a Training Manager, Amanda was promoted to Registered Branch Manager for Aldershot and Farnham in 2017. With experienced management skills at opening new branches, Amanda progressed to Business Development Manager and successfully opened a further branch in Farnborough in October 2018 and continues to ensure its success.
Caroline Morgan - Registered Branch Manager, Aldershot and Farnham
Caroline has worked in the care sector for 32 yrs. Caroline started as a carer for the NHS and worked with Adults with Learning disabilities and Mental health, while progressed management. Caroline left the NHS after 29 years and is now an experienced Registered Manager for several years and joined Melody Care in 2019.
Nicki Otter - Learning & Development Manager
Nicki manages the onboarding process for the new applicants joining Melody Care and conducts the induction with them upon joining. With over 13 years experience with the NHS working in HR & Learning & Development, Nicki delivers her service to new applicants with professionalism, conveying warmth and an approachable nature at all times. Nicki was a finalist for the Hampshire Care Awards Non-Care Employee of the Year 2019.