Don't just take our word for it
Feedback from both our clients and their families is extremely important for us. We therefore work closely with Working Feedback, an independent company that conduct an impartial and ongoing review and feedback service.
Melody Care welcome all feedback. We are constantly striving to achieve the best outcomes possible for our clients but we know that to err is human and sometimes things don't go according to plan. If our service ever falls short of your expectations then please tell us. We promise to do our utmost to resolve the matter and do better next time. Only by listening to our client's comments can we be sure to improve our service. Equally, if we do something that you are especially pleased about, do let us know. Our team of Care Assistants often go the extra mile to do a wonderful job, sometimes in very difficult circumstances. If this is the case and you want to compliment them for it then click on the link below. Thank you.